Frequently Asked Questions


What locations do you service?

We service all of Jacksonville, FL and surrounding areas. Including St. Augstine, Amelia Island and Oakleaf.

Can I request the same sitter each time?

Yes! You can add your favorite sitters to your profile so when you request a service it will go directly to them first.

How does payment work?

You will need to secure a credit card on file before you can request a sitter. All payments are processed through Stripe so you never have to worry about carrying cash on you.

Should I tip my sitter?

Tipping is not required but always appreciated if you think your sitter when above and beyond! All tips go directly to the sitter.

How long has Bumble and Bee been in business?

We started Bumble and Bee in February of 2015! We estimate to have helped over 1,500 clients find reliable sitters and have provided over 7 thousand jobs to our sitters! We're so thankful for all our sitters and families who use us regularly.